I am currently in Bali on a trip which was NOT made with Aeroplan. This was the trip that I was trying to book went the agent ended her shift. In the end I was not able to use any points for this trip.
I was so impressed to see empty seats in the Business Class section and of course throughout the plane even though I could not use my points to book the tickets due to capacity controls.
Thanks for nothing Aeroplan!
By the way, I did not fly this way but I have heard that a better route to get from Vancouver to Denpasar (Bali) is to take Korean Airlines. Fly from YVR to ICN (Korea); then ICN to DPS.
Showing posts with label capacity control. Show all posts
Showing posts with label capacity control. Show all posts
Tuesday, April 13, 2010
Wednesday, December 30, 2009
Capacity Controls
According to Aeroplan Facts.
http://www.groupeaeroplan.com/PDFS/PDF_Facts/Aeroplan%20Facts%20-%20FINAL%20EN.pdf
"Aeroplan has unrestricted access to 100% of available seats on Air Canada and Air Canada Jazz, offering the highest proportion of seats available of any leading North American airline reward program, and the highest proportion of passengers travelling on reward tickets."
- this is what they want you to believe.
But when I confronted the agent the truth is told. She quickly referred me to rule #16.
" Capacity controls also apply. This means there are a limited number of ClassicFlight reward seats available on a given flight. There may be instances when flights are not completely booked but all available reward seats have been claimed."
as per:
http://www2.aeroplan.com/terms_and_conditions/popup.do?section=rewardair
In their promotional or investor information they want you to believe that Aeroplan offers unlimited access to seats but the truth is that Aeroplan does not offer unlimited access. Be warned.
http://www.groupeaeroplan.com/PDFS/PDF_Facts/Aeroplan%20Facts%20-%20FINAL%20EN.pdf
"Aeroplan has unrestricted access to 100% of available seats on Air Canada and Air Canada Jazz, offering the highest proportion of seats available of any leading North American airline reward program, and the highest proportion of passengers travelling on reward tickets."
- this is what they want you to believe.
But when I confronted the agent the truth is told. She quickly referred me to rule #16.
" Capacity controls also apply. This means there are a limited number of ClassicFlight reward seats available on a given flight. There may be instances when flights are not completely booked but all available reward seats have been claimed."
as per:
http://www2.aeroplan.com/terms_and_conditions/popup.do?section=rewardair
In their promotional or investor information they want you to believe that Aeroplan offers unlimited access to seats but the truth is that Aeroplan does not offer unlimited access. Be warned.
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